Privacy Policy

Effective Date: May 6, 2026
Business Name: Feral Witch’s Grove
Website: https://feralwitchsgrove.com/
Contact Email: feralwitchsgrove@gmail.com

Feral Witch’s Grove respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, make a purchase, sign up for emails, or contact us.

Information We Collect

When you visit or shop with Feral Witch’s Grove, we may collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number, if provided

  • Order details and purchase history

  • Payment information, processed securely through our payment providers

  • Messages or customer service requests you send us

  • Website usage information, such as pages visited, device type, browser type, and general location data

Our website is hosted through Squarespace, which may also collect visitor and customer data needed to run the website, process orders, provide analytics, improve site performance, and protect the security of the site. Squarespace provides sample privacy policy guidance for site owners and notes that sites may need to disclose visitor data collection depending on location and site setup.

How We Use Your Information

We use your information to:

  • Process and ship orders

  • Send order confirmations, shipping updates, and customer service messages

  • Respond to questions or requests

  • Manage customer accounts

  • Send marketing emails, only if you choose to sign up

  • Improve our website, products, and customer experience

  • Prevent fraud, security issues, or misuse of the website

  • Comply with legal, tax, and business record requirements

We do not sell your personal information.

Payments

Payment information is processed securely through third-party payment processors connected to our website, such as Squarespace Payments, Stripe, PayPal, Afterpay, Square or other available checkout providers. Feral Witch’s Grove does not directly store your full payment card details.

Email Marketing

If you sign up for our email list, we may send updates about new products, restocks, sales, announcements, and shop news.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at feralwitchsgrove@gmail.com.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the site function, remember preferences, understand visitor activity, support checkout, and improve the shopping experience.

Squarespace uses cookies and similar technologies for services such as website functionality, analytics, performance, security, and cart-related features. Squarespace also explains that analytics and performance cookies may collect information about how visitors interact with a site, including traffic sources, unique visitors, and cart abandonment data.

You may be able to adjust cookie settings through your browser or through the cookie banner on our website, if enabled.

Information Sharing

We only share your information when needed to operate our business, including with:

  • Website hosting providers

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Tax, accounting, or legal services

  • Fraud prevention and security services

  • Service providers needed to complete your order or maintain the website

We do not sell customer information to third parties.

Shipping and Order Fulfillment

To complete your order, we may share necessary shipping details with shipping carriers such as USPS, UPS, FedEx, or other delivery services. This includes your name, shipping address, and package details.

Customer Accounts

If you create an account on our website, your account information may be stored so you can view past orders, manage your information, and complete future checkouts more easily.

You are responsible for keeping your account login information secure.

Data Security

We take reasonable steps to protect customer information and use trusted service providers to help keep transactions and website activity secure. The Federal Trade Commission provides guidance for small businesses on protecting customer data and maintaining privacy and security practices.

However, no website, online service, or electronic storage method can be guaranteed to be completely secure.

How Long We Keep Information

We keep order and customer information for as long as needed to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Meet tax, accounting, or legal requirements

  • Resolve disputes or prevent fraud

Marketing email information is kept until you unsubscribe or request removal.

Your Privacy Choices

You may contact us at feralwitchsgrove@gmail.com to request that we:

  • Update or correct your personal information

  • Remove you from marketing emails

  • Delete certain personal information, when legally possible

  • Answer questions about how your information is used

Some information may need to be kept for legal, tax, fraud prevention, or order record purposes.

Children’s Privacy

Feral Witch’s Grove does not knowingly collect personal information from children under 13. Our website and products are intended for adults or for purchases made by adults.

California Privacy Notice

Some states, including California, provide additional privacy rights. California’s CCPA gives eligible consumers rights related to personal information collected by businesses, but it generally applies to businesses that meet certain thresholds, such as annual gross revenue over a listed amount, handling personal information for 100,000 or more consumers or households, or earning 50% or more of annual revenue from selling or sharing personal information.

Feral Witch’s Grove does not sell personal information. If you have privacy questions or requests, contact us at feralwitchsgrove@gmail.com.

Links to Other Websites

Our website may include links to third-party websites, social media platforms, payment providers, or shipping services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or your personal information, contact:

Feral Witch’s Grove
Email: feralwitchsgrove@gmail.com
Website: https://feralwitchsgrove.com/